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Frequently Asked Questions
Find answers to common questions about our products and services
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it's placed?
Orders are processed quickly. Please contact our support team within 1 hour of placement to request any modifications.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
Are your products covered by a warranty?
All SOJOS SVISION products come with a 12-month limited warranty against manufacturing defects.
How do I care for my items?
We recommend using the provided microfiber cloth for cleaning and storing your items in their protective case when not in use.